What Village Point is
The Village of Clemmons comprehensive plan names Village Point as a Strategic Planning Area. The plan says the area has an adopted master plan with design guidelines.
A 2016 trade report described Village Point as a 340-acre development. It named a town center with shops, restaurants, offices and a hotel, a 312-unit apartment community, and a Novant Health hospital complex. Plans change, so confirm what is open today.
The district centers on Village Point Lake, which has a mile-long greenway loop.
Who to call first for a plumbing problem
In a mixed-use district, the right first call depends on who owns the pipe. We do not guess, so use this guide.
If you rent an apartment, call your property manager first. They usually control the building's shutoff valves and decide who repairs what. If you own a business or lease space, check your lease before you hire anyone.
If you own your home or unit and manage the repair yourself, call (336) 453-0472 and we will talk through the problem.
Different buildings, different plumbing questions
These are general points for each building type. They are not findings about specific Village Point properties.
| Building type | Plumbing question to ask | Related service. |
|---|---|---|
| Apartment | Is the leak inside your unit or in a shared line or wall | Leak detection. |
| Restaurant or cafe | Do kitchen drains slow down at busy hours, which can point to grease buildup | Drain cleaning. |
| Office or retail | Which restrooms and fixtures are affected, and is a shutoff close by | Commercial plumbing. |
| Medical or hotel | Does the building have a facilities team that must approve outside plumbers | Commercial plumbing. |
Plumbing problem near Village Point? Call (336) 453-0472 and describe what you see.
Burst pipe or active leak: steps before help arrives
These general steps work for homes and small businesses. In a shared building, tell the manager too.
- Close the nearest shutoff valve for the affected fixture or area.
- If you cannot find it, close the main valve or ask the building manager to close it.
- Switch off power to wet areas only if you can do it safely without touching water.
- Move belongings and photograph the damage for your records.
- Call the property manager if the building is shared, then call (336) 453-0472.
Restaurants, offices and shared buildings
Commercial plumbing often has different rules from a house, including grease handling, backflow devices and shared building systems. We do not know the requirements for any one Village Point tenant, so ask your landlord and the inspections office.
For business needs, see our commercial plumbing page. For stubborn kitchen or restroom drains, see drain cleaning and hydro jetting.
Permits and the Village
The Village runs its own planning and permitting portal for land use. Plumbing permits and inspections in the county are handled by the Winston-Salem/Forsyth County Inspections Division, which our standards box below lists.
The Village also runs a stormwater department for street drains and ditches. A blocked street inlet is a call to the Village, not a plumbing job.
Nearby places we also serve
The Waterford page and the Salem Glen page cover two residential Clemmons areas. For our home base and all services, see our Clemmons plumbing page and the plumbing services list.
You get a clear price before work starts, and you decide whether to go ahead.
Village Point, Clemmons, NC map
The map shows the general Village Point area. It is a reference point and not an official boundary.
Frequently asked questions
Is Village Point a neighborhood?
It is better described as a mixed-use district. The Village plan calls it a Strategic Planning Area with an adopted master plan. It includes apartments, shops, offices and medical buildings, not only single-family homes.
I rent an apartment at Village Point. Who do I call?
Call your property manager first. They usually control shutoff valves and decide who makes repairs. If they approve an outside plumber, call (336) 453-0472.
Do you handle restaurant and office plumbing?
Yes, see our commercial plumbing page. Tell us the building type and which fixtures are affected so the plumber can plan.
Who do I call about a street drain or roadside ditch?
The Village of Clemmons runs a stormwater department for street drains and ditches. A pipe inside or under your own property is a plumbing job.
Can I get a price before work starts?
Yes. You get a clear price before work starts. The final amount depends on what the plumber finds, so describe the problem and the building type when you call.
Standards and sources
Plumbing in Village Point follows the North Carolina State Plumbing Code and the manufacturer instructions for each fixture or appliance. Anyone who does plumbing for hire in the state needs a license under N.C. General Statute 87-21, and the state licensing board runs a public search so you can check a license yourself.
Written by Clemmons 24/7 Plumbing. Questions about permits or inspections go to the Winston-Salem/Forsyth County Inspections Division at 336-727-2624, and questions about the water on the utility side of your meter go to your water provider.