Plumbing help for Waterford homes
Waterford sits inside the Village of Clemmons in Forsyth County. HomeTownLocator, a public place-name gazetteer, lists it as a populated place within the village.
We could not find official neighborhood boundaries from the Village, so we describe Waterford by its street names and not by a boundary line. If your home is near the edge, give us the street and ZIP and we will talk through whether we can help.
Our home base is in Clemmons, so a call from Waterford is a short drive within the same village. For a wider picture of where we work, see our Clemmons plumbing page.
Streets that share the Waterford name
Real estate listings in ZIP 27012 show streets that carry the Waterford name, such as Waterford Village Drive. Similar names can send a plumber to the wrong door, so the street name matters.
When you call, give the house number, the full street name and the ZIP. Say the street name slowly and spell it if the line is poor. That one habit saves more time on a leak than anything else in this page.
What to have ready when you call
A clear description helps the plumber decide what to bring. Gather these details before you dial.
- The house number, full street name and ZIP 27012.
- What the water is doing, and where in the house you see it.
- Whether hot water, cold water or both are affected.
- Whether you can reach the main shutoff valve and turn it.
- Whether you own the home or rent it, because a landlord may need to approve the work.
Burst pipe or active leak: steps before help arrives
Water damage grows by the minute. These general steps apply to any home and are not specific to Waterford.
- Close the main water shutoff valve. It is usually where the water line enters the house, often in a garage, basement or utility closet.
- If the water heater is leaking, switch off its power or gas and close the cold water valve on top of the tank.
- Open the lowest faucet in the house to drain pressure from the lines.
- Keep clear of standing water near outlets, appliances or cords.
- Move belongings away from the wet area and take photos for your records, then call (336) 453-0472.
Water where it should not be in Waterford? Call (336) 453-0472 and describe what you see.
Water and sewer: who handles what
The Village of Clemmons comprehensive plan, called the Clemmons Community Compass Update, says Winston-Salem/Forsyth County Utilities provides water and wastewater service across the county. A utility generally looks after its mains and the meter.
The pipe from the meter to your house and everything inside belongs to the property owner. That is general information and not a finding about any one Waterford home. Your utility bill is the quickest way to see how your property is billed for sewer.
Street drains and roadside ditches are different again. The Village runs a stormwater department for those, so a clogged street inlet is a call to the Village and not to a plumber.
Common household problems and what to check first
This table gives general guidance for any home. It does not claim that these problems are more common in Waterford than anywhere else.
| What you see | What to check first | Related service. |
|---|---|---|
| Water heater leaking from the tank | Shut off power or gas and the cold water valve, then check whether the water is from a fitting or the tank body | Water heater repair. |
| One sink or tub drains slowly | Clear the stopper and trap area, and note whether other fixtures are affected | Drain cleaning. |
| Several fixtures drain slowly at once | Check the lowest drains in the house for gurgling or backups, which can point to the main line | Drain cleaning. |
| Wet spot or soft ground in the yard | Turn off all water use and watch the meter dial for movement | Leak detection. |
| Toilet keeps running | Look at the flapper and fill valve inside the tank | Toilet repair. |
| Dripping faucet | Note whether it drips from the spout or around the handle | Faucet repair. |
Services Waterford homeowners ask about
Most calls come down to a few jobs. We cover drain cleaning, water heater repair, leak detection, toilet repair and installation and faucet repair. Each page explains how the work goes.
For a larger project, see the full list of plumbing services. You get a clear price before work starts, and you decide whether to go ahead.
Nearby places we also serve
Two other Clemmons areas have their own pages. The Salem Glen page covers the golf community between Dock Davis Road and Idols Road, and the Village Point page covers the mixed-use district around Village Point Lake.
Lewisville is a separate town with its own page for the plumber in Lewisville.
Waterford, Clemmons, NC map
The map shows the general Waterford area. It is a reference point and not an official boundary.
Frequently asked questions
Is Waterford part of Clemmons?
Yes. HomeTownLocator lists Waterford as a populated place within the Village of Clemmons, and real estate sites list it as a Clemmons neighborhood. The Village does not publish a boundary map for it, so use your street address to confirm.
What if several streets near me have similar names?
Give the house number, the full street name and ZIP 27012 when you call. Streets with the Waterford name can sound alike, so spelling the name helps.
Who do I call about a water main leak in the street?
A leak on the utility side of the meter goes to your water provider. Winston-Salem/Forsyth County Utilities serves the county according to the Village plan. A leak on your side of the meter, or inside the house, is a plumbing job.
Does my home use public sewer or a septic tank?
This page cannot tell you, and we do not assume it. Check your utility bill, ask the Village, or look for a septic tank lid in the yard. If you are unsure, tell the plumber so the drain work fits your system.
Can I get a price before work starts?
Yes. You get a clear price before work starts. The final cost depends on what the plumber finds, so describe the problem as exactly as you can when you call.
Standards and sources
Plumbing in Waterford follows the North Carolina State Plumbing Code and the manufacturer instructions for each fixture or appliance. Anyone who does plumbing for hire in the state needs a license under N.C. General Statute 87-21, and the state licensing board runs a public search so you can check a license yourself.
Written by Clemmons 24/7 Plumbing. Questions about permits or inspections go to the Winston-Salem/Forsyth County Inspections Division at 336-727-2624, and questions about the water on the utility side of your meter go to your water provider.